Terms of Service

Last modified: 1 June 2024

The Terms of Service, which include policies, rules, and other terms incorporated herein (collectively referred to as the “Terms”), constitute a legally binding agreement between you (referred to as “you” or “your”) and Red Moose Woodworking (referred to as “we,” “us,” or “our”).

These Terms govern your use of our website located at www.redmoosewoodworking.com (referred to as the "Site"). We kindly ask you to carefully read these Terms before proceeding.

Please be aware that we reserve the right to modify these Terms at any time without prior notice (see the section titled 'Modification to These Terms' for more information). It is your responsibility to regularly review this page and stay informed about any changes. Your continued use of our Site constitutes your acceptance of any updated Terms.

Acceptance of Terms

By using our Site, or by clicking to accept these Terms when given the option, you agree to be bound by and comply with the Terms outlined in this agreement. If you do not agree to these Terms, do not use the Site.

Age Requirements

By accessing our Site, you agree to these Terms and represent that you are at least 18 years of age (or of legal age to form a binding agreement and that you are at least the age of majority in your state, territory, or country of residence). It is important to us that we protect the privacy and safety of children; therefore, we do not knowingly collect personal information from children under 13. In accordance with the Children's Online Privacy Protection Act (COPPA) and its regulations, we have implemented measures to ensure compliance with this law.

We are a family-owned business and aim to provide content on our Site that is suitable for a broad audience. However, we cannot guarantee that all content on our Site is appropriate for children under the age of 13. To ensure online safety, we advise parents to have open discussions with their children about internet use and monitor their online activity.

Modification to These Terms

We reserve the right to modify these Terms at any time without prior notification. To stay informed of any changes, we encourage you to periodically review these Terms. Your use of our Site following any changes constitutes your full acceptance of the updated Terms.

Site Updates

We are not responsible if the Site is unavailable at any time. We have the right to change or stop the Site at any time without notice. We do not have to update any information on the Site, except as required by law. Please note that the information on the Site may not be complete or up-to-date and sometimes it may contain errors. We can correct errors, inaccuracies or update the information on the Site at any time without warning.

Privacy Policy

See our Privacy Policy.

Accessibility

If you encounter any difficulties while using or accessing any aspect of our Site, or if you have any comments regarding the accessibility of the Site, please feel free to contact us. We will do our best to accommodate your requests and/or suggestions.

Restrictions on Use

Our Site is intended for personal use only. Reproduction, copying, selling, reselling, or commercial use of our Site without our express consent is strictly prohibited. If you wish to access certain resources or services on the Site, you may be required to provide certain personal information. It is important that you ensure that all information provided is accurate, up-to-date, and complete. You agree not to interfere with the proper functioning of the Site through the use of any device, software, or routine.

It is strictly prohibited to transmit any information through our Site that is considered illegal, threatening, or malicious in nature, including defamatory or obscene language or imagery. Furthermore, transmitting messages that advocate or encourage criminal behavior or civil wrongs is strictly prohibited and may result in legal consequences.

You may not transmit or solicit any information, software, or other material that infringes upon the rights of others, including those that invade privacy or publicity rights, are protected by copyright, trademark, or other proprietary rights, or are a derivative work without obtaining prior permission from the owner or right holder.

It is paramount that you do not transmit any information, software, or other material that contains a virus, trojan horse, worm, or any other harmful component. Additionally, the use of any software, tool, data, device, or other mechanism to navigate or search the Site, other than commonly available browsers or search engines, is also strictly prohibited.

We prohibit the use of framing techniques to enclose any aspect of the Site, including any trademark, logo, or other proprietary information, without our express written consent. Similarly, it is also prohibited to use any metatags or any other "hidden text" that utilizes our name, logos, or trademarks without our express written consent.

We take the security of our Site very seriously and request that you do not violate or attempt to violate its security. This includes, but is not limited to: attempting to access content or data not intended for you, accessing a server without authorization, probing, scanning, or testing the vulnerability of the Site or related systems; attempting to bypass security measures; interfering with service to any user, host, or network through means such as submitting a virus, overloading, flooding, spamming, mail-bombing, or crashing; violating security features that restrict the use or copying of content; attempting to use the Site to send unsolicited email, promotions, or advertisements, or forging any TCP/IP packet header or any part of the header information in any email or posting.

It is important to note that violations of system or network security may result in civil and/or criminal liability.

User Agreements

By accessing or utilizing the Site, you acknowledge and agree to comply with all relevant laws, including but not limited to, federal, state, and local laws. You also agree to comply with all laws and regulations related to online conduct and acceptable content, including those related to the transmission of technical data exported from the United States or the jurisdiction in which you access the Site.

It is your responsibility to ensure that you have the legal authority and capacity to make the necessary representations, warranties, and be bound by the covenants provided in these Terms, as determined under the laws of the state or jurisdiction in which you reside. You further agree to not engage in any act that would place you in violation of any applicable law.

Copyrights, Trademarks, and Other Proprietary Rights

When using the Site, you agree to abide by the law and respect the intellectual property rights of others. All content on the Site, including text, hidden text, trademarks, software, photos, videos, images, graphics, music, audio-visual content, or any other digital media, is owned by us and is protected by copyright, trademark, or other proprietary rights. We own the copyright in the selection, coordination, arrangement, and enhancement of such content as a collective work under the United States copyright laws. Any feedback you provide to us regarding the Site, including any products and/or services made available to you through the Site, will be considered non-confidential and we reserve the right to use it without restriction.

All trademarks, trade names, trade dress, logos, and service marks (collectively "Trademarks") appearing on the Site belong to their respective owners, including us and/or partner companies. Nothing on the Site or these terms grants you, by implication or otherwise, a license or right to use any of the Trademarks or copyrights owned by us or any third party.

You may not use, modify, create derivative works of, copy, redistribute, reproduce, publish, transmit, display, commercialize, or exploit any content or material from the Site without obtaining express written permission from us and, if applicable, the respective copyright owner. You acknowledge and agree that you do not acquire any ownership rights by accessing or using the Site.

Monitoring and Copyright Complaints

We have the right to remove or block any content or activity on the Site that we think is inappropriate or breaking the law. We will investigate any complaints of copyright infringement and may remove content if it is found to be infringing. If a user continues to break these rules, we may block or terminate their access to the Site. If you think someone has used your copyrighted material on the Site, you can send us a notice at redmoosewoodworking@gmail.com with your contact information, details of the copyrighted material, and a statement that you believe it is being used without permission.

Third-Party Sites

We may give you links to websites, products, and services that are not owned or controlled by us. These websites, products, and services may be located in different countries and may have different rules and regulations. We haven't checked all of these websites, products, and services and are not responsible for what they offer, including advertising, processing orders, payment methods and more.

You acknowledge and agree that when accessing third-party websites, products, or services through links provided on our Site, you are solely responsible for reviewing and accepting the terms, conditions, and policies of those third-party entities. We do not endorse or control these external sites and are not responsible for their content, practices, or policies. We are not responsible for the policies or actions of these websites, products, and services and are not responsible for how they use your personal information. If you have any complaints, issues, or questions about these websites, products, or services, please contact them directly.

If we give you links to social media platforms, like Facebook, Instagram, or Twitter, please be aware that the information you post on these platforms may be seen by the general public. We don't control what people post on these platforms and are not responsible for how they use your information.

Purchases

Our policies on purchases, sales, and refunds can be found in our Frequently Asked Questions (FAQ) page.

Disclaimer of Warranties

Using the Site (including any products or services provided through the Site) is completely your responsibility and at your own risk. The Site is available "as is" and we do not make any guarantees or warranties about it. We cannot guarantee that the Site will meet your needs, be uninterrupted, secure, or error-free. If you are not satisfied with the Site or its products or services, your only option is to stop using them. This is an crucial part of the agreement between you and us. Please keep in mind that some laws do not allow limiting the length of an implied warranty, so these limitations may not apply to you.

Limitation of Liability

We will not be held liable for any losses, damages, or problems that may arise from your use of the Site, including, but not limited to, loss of profits, data, or reputation. These issues may be caused by your use of the Site, information provided by the Site, unauthorized access, or the actions or statements of third parties. This limitation of liability shall not apply in cases of gross negligence or willful misconduct on our part.

Indemnification

You agree to indemnify us from any legal trouble or costs that might come from your use of the Site (including any products or services offered on the Site). This includes if you break these Terms, have a dispute with another user, break any laws, or violate the rights of others. You also agree to pay for any expenses that might come up because of this. We have the right to take over the defense of any legal issue, but you can't settle or end the issue without our permission.

Force Majeure

We will not be held responsible or accountable to you if we cannot meet our commitments under these Terms due to events that are out of our control. This includes natural disasters, war, civil unrest, strikes, shortage of supplies, and other similar events.

Notices

We may contact you by email, on the Site, or through regular mail. You agree that any agreements, notifications, or information we send to you through these methods will count as a written communication and meet any legal requirements.

Governing Law

These Terms and how you use the Site will be controlled by the laws of California, USA. The laws of any other place will not be used.

Dispute Resolution

If you have a dispute with us or the Site, you must take action within one (1) year of the dispute arising.

The dispute will be resolved through confidential arbitration in Los Angeles, California, unless it involves a violation of our intellectual property rights, in which case we may seek relief in a state or federal court. The arbitration will be conducted under the rules of the American Arbitration Association and before a single arbitrator who has expertise in the subject matter of the dispute.

The expenses of the arbitration will be borne by the prevailing party or allocated by the arbitrator as they see fit. Each party will pay for their own legal fees, costs, and expenses. The arbitration must be completed within 120 days of either giving notice or filing a demand to arbitrate. The award of the arbitrator will be final and binding, and can be entered as a judgment in a court of competent jurisdiction. All testimony, evidence, rulings, and documentation regarding the arbitration will be kept confidential. Neither party can use or disclose this information unless required by law.

You agree to arbitration on an individual basis and cannot join or consolidate claims with other users in court or arbitration or participate as a class representative or in a private attorney general capacity. The arbitral tribunal may not consolidate more than one person’s claims and may not preside over any form of a representative or class proceeding. The enforceability of the class arbitration waiver can only be challenged in a court of competent jurisdiction.

Miscellaneous

The sections and headings in these terms are only for ease of reference and will not change the meaning of these terms. The agreement will not be interpreted against us if there is any ambiguity or inconsistency. If we do not enforce strict performance of these terms, it will not be considered a waiver of any rights. These terms cannot be changed by our actions or industry practices. We can transfer our rights and duties under these terms to another party without telling you. You cannot transfer your rights or responsibilities without our permission. Any attempt to transfer without permission is invalid. These terms do not have any benefits for a third party. Any provisions in these terms that need to be followed after the terms end will still apply. If any part of these terms is found to be invalid, it will be removed and the rest of the terms will still be in effect. These terms, along with our Privacy Policy, make up the entire agreement between us and replace any previous agreements.

Notice for California Users

If you are a resident of California and use this Site, you have the right to contact the California Department of Consumer Affairs if you have any complaints or concerns. The California Department of Consumer Affairs can be reached by writing to them at 1625 North Market Blvd., Suite N. 112, Sacramento, CA 95834 or by calling (916) 445-1254 or (800) 952-5210. This contact information is provided to assist California users in resolving any issues related to your use of this Site and to provide you with the means to voice your concerns to the appropriate authority.

Frequently Asked Questions

See our Frequently Asked Questions page.